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Privacy Policy

Last updated: 2025-04-01

1. Introduction

Max Services Technology Ltd ("MST", "we", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit mst.rw or interact with our services.

2. Data we collect

We collect contact details you provide via forms (name, email, phone, company, message), project information you share when requesting a quote, and basic technical data (IP address, device, browser, pages visited) to operate the site.

3. How we use data

We use your information to respond to inquiries, deliver the services you request, comply with legal obligations, improve our website, and — only with your consent — send you occasional updates about our work.

4. Cookies

We use strictly necessary cookies for site functionality and optional analytics cookies to understand traffic. You can refuse non-essential cookies via your browser settings without losing access to the site.

5. Sharing & third parties

We never sell your data. We may share information with vetted processors (hosting, analytics, email delivery) that are bound by contract to protect it, and with public authorities when legally required.

6. Retention

We retain inquiry data for up to 24 months after our last interaction unless a contract requires longer retention. You may request earlier deletion at any time.

7. Your rights

Subject to applicable law, you may request access to, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. Contact our DPO at privacy@mst.rw to exercise these rights.

8. Children

Our services are not directed at children under 16. We do not knowingly collect data from children.

9. Changes

We may update this Policy; material changes will be highlighted on this page with a revised effective date.

10. Contact our DPO

Questions or requests: privacy@mst.rw — Max Services Technology Ltd, KG 9 Ave, Kigali, Rwanda.

Questions? legal@mst.rw